Jack was referred to Serendipity Center at the beginning of his second grade year. He exhibited developmental delays and increasingly disruptive behaviors. He lacked social awareness, avoided eye contact, and preferred to play alone. He was physically aggressive, and overly stimulated by noise and the chaos of traditional classrooms.  He became enraged if there were changes in the schedule and would respond to his frustration by hitting, kicking, biting, or screaming.

To address these problems, Serendipity assigned Jack a one-on-one skills trainer who could focus on his individual needs. Our staff members were patient and accepting of his social difficulties and language delays, which helped Jack learn more appropriate ways of coping with his frustration. He began to use his words or picture cards to convey his frustration or indicate when he needed to take a break. As a result of our combined efforts, Jack grew more comfortable with the school environment and eventually requested to do his work in the classroom with other students.